• Raw materials (gold and diamond) are a priority to confirm your order.
  • Charu is not responsible for any kind of raw material received without an issued voucher.
  • The weight mentioned in our product lines (gold and diamond) are closest to the actual weight. The Final weight of finished jewelry may vary.

 

 

  • We take an equivalent quantity of gold in advance against the confirmation of order with gold issue voucher only.      

MANUFACTURING / MELTING PURITY (KT.)

FINISHED GOODS / BILLING PURITY (KT.)

14KT – 58.50%

59.50%

18KT – 75.10%

76.00%

  • We take gold purity 100% as base purity and the received gold will be converted accordingly.
    (We calculate metal on basis of 999 purity so metal 995 (will be converted into 999 purity). We will charge 1% extra gold for impure or refining metal.)
  • Hallmarked, Stamping charges, and any other type of customization work will be charged extra as per actual.

 

 

  • Party has to provide item-wise diamond bagging as per our standard procurement process.
       (Our sales coordinator will explain the same at the time of first order placing).
  • up to 2% Diamond breakage loss should be tolerated by party if purity lies from VVS to VS
  • up to 3% Diamond breakage loss should be tolerated by party if purity lies from VS to SI & I
    (Some pieces of diamond may be broken during the setting process due to weak diamond purity, worker’s mistake, or if customer asks to adjust more than half size sieve.)
  • In the case of Tapper-Baguette breakage 3%+ may vary as per nature and complication involved in the setting work.

    

  • We do not accept customer’s color stones.
  • The value of a color stone used in jewelry will depend on quality, color, cut & carat.

TYPES OF COLOR STONE

COLOR STONE CHARGE

SYNTHETIC STONES

200

SYNTHETIC PEARL

100

 

 

We charge labor on net gold weight as under

TYPES OF PRODUCT

MAKING CHARGE

ESSENTIALS / COLLECTION

750 / gram

BRIDAL

900 & 1100 / gram

MAKING CHARGES WILL BE FIXED RS. 1500 FOR PRODUCTS BELOW 2 GMS

MAKING CHARGES FOR DESIGNS WITH DIAMONDS SIZE ABOVE
20 POINTER WILL BE CHARGED EXTRA AS PER THE DESIGN.

  • CAD charges for the customized article are applicable.
  • After confirmation, once the CAD procedure is completed, if the order is canceled or dropped by the customer then a charge will be applicable.

 

 

  • Charges will be applicable for any resizing or repairs required for your jewelry.
  • If any product that shows physical damage shall be eligible for repairs under 3 working days of delivery.

 

  1. We receive payments against order only by bank cheque, bank draft or bank transfer.
  2. First week of every month will be considered the due date to settle previous months outstanding amount.
  3. Please Return/Post ‘Invoice Copy’ within 5 working days from the date of delivery duly signed & stamped without fail. Please email
    us a scanned copy in-case immediate posting is not possible.

    TYPES OF PAYMENT

    TERMS OF PAYMENT

    Gold

    Advance For Order Confirmation

    Making Charges

    Against Delivery

    Shipping/Parcel/Courier/Transport Charges

    By Client for TO & FRO (Both Sides) Shipping

     

  1. Most orders are shipped within 4 week for Essentials Product & 6 week for Bridal Product, when selected product designs are from our existing catalogue ORELSE a tentative delivery schedule is given depending on the size & types of products & order.
  2. As per our experience, for the safe and reliable logistic we strongly recommend SEQUEL LOGISTICS to all our clients, if not then
    the client must provide any other logistics/shipping/courier agencies of their choice and we will hand over the parcel to them at
    client’s risk.
  3. Due to current pandemic situation the working hours might vary & may delay the order deliveries.